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Deyuan Smart Technology(Fujian) Co., Ltd.
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FAQ


Q1: Are you a manufacturer or trading company?
A1: We are an IATF/ISO certified manufacturing vendor since 1995.
Q2: What is the core advantage of your company?
A2: * IATF16949 certified manufacturing and inspection facilities.
* Dedicated research and development center.
* Testing capabilities: Fatigue life, Tensile strength, Noise & Vibration and Salt spray testing.
* Flexible manufacturing to allow for low to high volume production.
Q3: Can you please introduce yourself briefly?
A3: Established in1986, LDK is a dynamic and customer focused bearing manufacturer delivering valued solutions to a global market. Through years' development, LDK has become a high-tech enterprise with annual sales of US$15 million. LDK covers an area of 10,000 square meters and has about 138 employees. LDK owns advanced production facilities, laboratory, measuring room and total 18 workshops. The annual output of all kinds of Mounted ball bearings, Rod Ends and Plain bearing etc are more than 15 million pieces.
LDK also has testing capabilities: Fatigue Life, Strength, Noise & Vibration, Mud Slurry and Salt Spray Testing etc.
Q4: How many employees, engineers, quality control inspectors, first-tier production staff in your company?
A4: LDK has total of 138 employees, 12 R&D engineers, 15 quality control staff,85 first-line production staff and the rest for accounting,admin and sales
Q5: What's your main products scope?
A5: LDK’s main products are
* Pillow block bearings (Mounted bearings)
* All stainless-steel ball bearing units
* Thermoplastic bearing units (standard& water-proof)
* Rod end bearings and linkages
* Spherical plain bearings
* End fittings for gas springs and cylinders (clevis etc.)
* Agriculture bearings
Q6: Your major market?
A6: Our products are exported worldwide, major market are Europe, North America, Oceania and Asia etc.
Q7: Can you accept OEM/ODM?
A7: Absolutely YES, LDK accepts OEM/ODM under legal authorization.
Q8: Can you make custom parts according to drawing and sample?
A8: Absolutely Definitely YES we can. LDK provides valued bearing solutions per customer's special requirement ( Material, Finish,Heat treatment, Corrosion Protection etc). 
Q9: What’s your warranty policy and what if there is any quality issue? 
A9: LDK warrants that the products will be free from defects in material and workmanship for one year from date of sale. In case of any quality issue,we will replace all the faulty ones at our shipping cost, or refund to you
Q10: Did your company get any certification?
A10: Our company has set up the quality system and environmental management system
according to the international standard of IATF16949,ISO14001 and ISO45001.
Q11: How is your payment method?
A11: * Our payment term is 30% at order, and 70% against E-copy of Bill of Lading.
* Western Union or PayPal for small value order.
Q12: How is your sample policy?
A12: * For sample value less than US$10, samples would be free of charge.
* For sample value more than US$10 but less than US$30,
   >We could ship the sample first with courier charge on collect basis; sample fee to be paid when batch order placed.
   >Customer pays for sample first with courier charge on collect basis and we compensate customer when batch order placed.
* For special or custom made products, tooling cost and MOQ may apply. Please check with us before ordering.
Q13: Where is your company located in? How to get there?
A13: LDK is located in Quan Zhou city, Fujian Province the developed economic zone of southeast China that enjoys superior geographical position and easy shipment access by sea and air.